Welcome, fellow collectors, gamers, and strategists! At Atomicempire Outlet, we’re more than just a store—we’re your gateway to the collectibles universe. Below, you’ll find answers to the most common questions about our products, shipping, and community. Can’t find what you’re looking for? Our team of fellow enthusiasts is always ready to help.
📦 Shipping & Delivery
Where do you ship, and how long does delivery take?
We proudly serve our global community! We ship to most countries worldwide, with a focus on North America, Europe, and Australia. Due to logistical feasibility, we are currently unable to ship to certain remote regions and parts of Asia. You can check availability at checkout.
Standard Shipping (DHL/FedEx): $12.95 | 10-15 business days after dispatch.
Free Shipping (EMS): FREE on orders over $50 | 15-25 business days after dispatch.
All orders are processed with care within 1-2 business days before heading your way.Free Shipping (EMS): FREE on orders over $50 | 15-25 business days after dispatch.
How are my collectibles packaged for shipping?
Born from our passion for the hobby, we understand the anticipation of a new addition to your collection. Every order—whether it’s a mint-condition card single, premium Dragon Shield sleeve, or limited-edition comic—is packed with expert-grade care. We use protective materials designed specifically for collectibles to ensure your treasures arrive safely, no matter where you call home.
Can I track my order?
Absolutely! We believe in transparent tracking. From our warehouse in Nashville, TN, to your door, you can follow your order’s journey with clear tracking information provided for every shipment.
🛍️ Products & Collections
What kind of products do you sell?
Atomicempire Outlet is your destination for everything a collector or gamer needs. Our focus is on:
Board & Card Games CCGs & Collectible Card Games Card Singles Card Accessories & Storage Comics Supplies Trades
We specialize in items that fuel your next epic game night, card trade, or comic reading session.
Do you sell graded cards or rare collectibles?
Yes! We offer a curated selection of card singles, including mint-condition and sought-after pieces. Our inventory is constantly updated to bring you strategic finds and collection centerpieces. We treat every item with the care it deserves because we know what damage means to a collector.
💳 Payments & Accounts
What payment methods do you accept?
We accept all major payment methods to make your shopping experience seamless:
Visa, MasterCard, JCB, and PayPal.
All transactions are secure and encrypted.Do I need to create an account to place an order?
While you can check out as a guest, creating an account allows you to track your order history, save your preferences, and enjoy a faster checkout process for your next tabletop adventure. Join our community of collectors!
↩️ Returns & Customer Care
What is your return policy?
Your satisfaction is our top priority. If your item isn’t perfect, you have 15 days from the date of delivery to initiate a return. Please contact our customer care team at [email protected] to start the process. Items must be returned in their original, unplayed/unused condition with all packaging.
Note: Due to the collectible nature of many items, some restrictions may apply. Please contact us for specifics regarding your purchase.
How do I contact customer service?
Our team of fellow enthusiasts is here for you! Reach out via email at [email protected]. We’re based at 310 West Trinity Lane, Nashville, US 37207. We strive to respond to all inquiries within 1-2 business days.
🌍 Our Community & Values
What makes Atomicempire Outlet different?
We’re not just a store; we’re a destination for a worldwide community of strategic players, comic collectors, and board game enthusiasts. Our core promise is to combine efficient global logistics with personalized care, ensuring your collectibles are delivered with the same dedication we have as fellow players and collectors. We bridge the gap between your passion and practicality.